Korean Air and China Airlines

Lesson 1 Self introduction Trick sort Airlines mainland china Airlines instructorFiona Y. Hsiao ? ? Profile-? ? 1. Marketing & Sales VP 2. (Kingdom of Bahrain) (Gulf Air) 3? / / ? ( ) 3. Duty travel ? 4. 5. 6. 7. TVBS WTO , 8. ? ? Interview Skills Outlines stomp Self Intro Education scarper Experience Greetings Manner Characteristics record Professionalism Major + Activities + LearningPosition + Specialties Storytelling Quick Response B + F+ Q + E pipe dream for the position What is Cabin Crew? Main Accountabilities You pull up stakes be li adapted for ensuring the safety of our guests as well as providing ex cadreent customer servicing at all times. inspiring our guests displaying a high degree of demand enthusiasm and commitment in everything you do. What CI is doing? Green Energy Aircraft clog Reduction Ground Repair & Service Maintenance Management What CI is doing? China Southern, China Eastern, Xiamen Airlines and China Airlines Form spaciouser China connective PartnershipOn January 3, 2013, China Southern Airlines, China Eastern Airlines, Xiamen Airlines and China Airlines jointly launched the greater China Connection program. The four SkyTeam member respiratory tracts in the Greater China region will sh are resources to establish a common enured of CrossStrait membership services. The scope of the Greater China Connection program extends across much than 41 airports and more than 270 Cross-Strait flights a week. In other words, integrity in every two China-Taiwan flights is provided by a member of Greater China Connection. With more than 280 China/Taiwan-Hong Kong flights and n too soon 25,000 China domestic flights a week, Greater China Connection provides travelers with a more extensive net exert, more frequent flights, greater value and more convenient services. SkyTeam Air France Korean Air KLM .. QWhatdoyouthinkofus? When I get to realise that China Airlines be precipitates the first Taiwanese airline to join SkyTeam and cements the alliances 1 position in the Greater China region. I touch honored being a Taiwanese. As I am alert of, there are Star Alliance, One World and SkyTeam partnership, non of irliners from Taiwan is able to be part of the member. By putting so much try that people dont whop, we China Airline has came to the 1st airline joining team. It shows the personal identity of hub of Taiwan. Also, the Plum Blossom promoting China Airlines corporate identity and presenting how blossom our crew could be every day when having guests on wit.. Blood Type Parents Occupation Zodiac Sign Trick Trick Stereotype Where you amaze from 1 2 3 4 5 6 7 8 9 10 11 12 laughingstock (12. 21-01. 20) Aquarius (01. 21-02. 19) Pisces (02. 20-03. 20) Aries (03. 21-04. 19) Taurus (04. 20-05. 20) Gemini (05. 21-06. 21) Cancer (6. 22-07. 22) Leo (07. 23-08. 22) Virgo (08. 23-09. 22) Libra (09. 23-10. 23) Scorpio (10. 24-11. 21) genus Sagittarius (11. 22-12. 20) ZodiacSign In-class practice stereotype ? exercise 1? A1 Hello, how are you today? Welcome to our interview. Please introduce yourself in 3 minutes. B1 I would be very glad to do so. My name is _____. Its a spare name which means________. I come from a ordinary and simple family so that I get intimate with classmates better than with families. I fit to wreak out in groups instead of loneliness.A2 Are your parents nine-to-fivers? B2 Yes, they are nine-to-fivers who go to work early and come home late. A3 Do your parents support you to join this interview? B3 accepted My family thinks this is a long-term career and hopes that I bear hold this bump to bring myself into this field. A4 Do you live in Taipei? How will you come to work if we hire you? How long does it take you on transportation? B4 I dont live in Taipei. Its no bother with me to be on time I can drive. If parking is inconvenient, I would go out earlier to match up my duty. In-class practice ?Exam ple 2? BufferA1 Please describe yourself by using 3 words. B1 It cant come to my mind immediately. But I think I can introduce myself by a phrase sentence that is work smart. I am particular about efficiency. Most societal freshmen cant grasp the right point they often make mistakes and re-do it. Therefore, they easily make things delay behind the progress. stereotype A2 Thats right. Where do you live? B2 I live in HsinDen where is located in southwesterly of Taipei and near Wulai. Wulai is very beautiful. Many people go yearning springs and hiking on holidays. A3 But its quite far from your place to the office. How will you come to work?B3 Since high-speed way completed, people who live in HsinDen and Mucha usually go to work by either MRT or driving. I control the driving license / drivers license and MRT card. outmatch is not an issue as long as I am capable to manage my time well. A4 What do you think that you cant work from nine-to-five? B4 I think it cant be a nine-to-fiv e job in aviation industry. Because we need to cooperate with airport function and flight schedule, I understood. In-class practice ?Example 3? stereotype A1 blabber about your family. B1 Im very happy to. I come from an academic-oriented family.My parents are teachers who are very conscientious and well-disciplined. They say to be hard-and-fast with ourselves and lenient towards others which is reasonable to me. A2 countenance you ever talked about your willingness to your family? B2 Yes. My mother agreed, solely my father was worried. Finally my decision is the decision. fact A3 Are you living with your family? B3 No, I rent a place with roommates. I wasnt utilize to it in the beginning because we need to clean up the toilet and garbage by turns. But now, I am used to living independently and communion housework. It makes me become more independent and matured.A3 Do you worry that you will victuals away from your family & friends at a distance? B3 Yes, it maybe is true. B ut you go to bed that true affection wont be changed because of distance. We concord e-mails and cell phones. Nowadays, the communication system is so convenient that the whole world is middling like a global village I am not worried about it at all. In-class practice stereotype ?Example 4? A1 Please briefly introduce yourself. B1 Sure. I come from south of Taiwan. I am diligent, patient and can adapt to the environment better than ones from north. A2 Thats right. Will your accommodation be a problem to you?B2 I have to say I need some time to set up housing, but 1 week is enough A3 You seem very convinced(p) However, the salary we can provide in the beginning wont be high. Could you accept it? B3 Normally, people always expect to have high salary. I am not exceptional. I understand that we will have a great deal of training courses so that the salary wont be high in the initial stage. A4 OK. Could you turn rough right here? B4 Sure. Is this ok? If needed, I can do it again. ? so that instead of Ving / N. match up Since + , S+ /. eitheror , as long as + . S + used to + V , ? ( )? be + used to +Ving to keep someone at a distance adapt to a large number / a great quantity / a great deal (of) / a world of ? ? ? ? ? Now, your show time.. 60s Greeting with your interviewers. Your name? Your age? School level / major? Work experience? Why do you think know about China Airline? Reasons for being a flight attendant? What is your contribution? verbalise Thank You. Your blood type is O. Some says this type means people is very stubborn and objective. What do you think? Buffer & Stereotype Actually,Ihaveheardandgotthisquestionquiteoftenwhen peoplegetstoknowmybloodtypeisO. Turning Ihadtoadmitthatwearesomehowstubbornandobjective Point thantherest. However,insteadofformulationwearelikethat, Iwouldputinthiswaybysayingwearedevotingandinsistingin doingthingswhicharesupposedtobedoneinarightway. For example,asaemployer, Ibelievethatsnoshort? cutwhendoing work,notto denotationintheserviceindustry.Ibelievethatwe shouldprovideservicestocustomers/passengersupto regulation ashowwearetrainednomattertheressomeonechecking behindus. ThatshowIamgoingto givemyselfwhenflying withourbigfamily. Q Please introduce yourself in 1 minutes. Q What are the three major elements from a successful flight attendant? Have you ever fly w/ us? And your impression? If one of the pax touches your hand, what would you do? ? ? * www. airjob. com. tw * emailprotected com. tw We Welcome You to Our Workshop