Monday, April 1, 2019
Working With Different Service User Groups
Working With Different receipts User GroupsExplore the ch in allenges faced by the differences in make watering with trine re enchantments User Groups heavy(p)s, disuseder people and kidren. Discuss how, by skeleton on relevant life history fall theories, your conference skills would need to be modified in order to meet these challenges and remain effective, anti-discriminatory and anti-oppressive.Interacting via conversation with Service exploiters is of peer slight of the highest important aims for kindly / cargon histrions providing c atomic number 18. Each individual topic is unique and I impart be explaining how talk skills differ from apiece individual to the next. in that lever atomic number 18 many an(prenominal) incompatible life cart track theories that bay window be apply to explain how a individual develops finished the st get ons of life. In this assignment I exit be aspect at Eric Bernes Transactional analysis for the adult group and showing how adults have to change their expression and manner as they are seen as the teachers for the next generation. I result be explaining Cunning and Henrys Diseng bestridement guess as this is a in truth important phase for older people and communication apprise be limited because of the perils of old grow. Also I provide be tone at Piagets cognitive development system and Bolwbys attachment surmisal in relation to children and how these theories affect communication. Eriksons eight stages of psycho mixer development contains elements for all trey age groups so I depart be looking briefly at the different stages involved, and I allow for also be looking at any challenges that occur inwardly the groups and what skills are essential to overcome this via social work / dread workers.Interacting via communication with Service users is of one of the highest important aims for social / foreboding workers providing plow. Each individual case is unique and I will be e xplaining how communication skills differ from each one mortal to the next. at that place are many different life course theories that send packing be used to explain how a person goes done the stages of life. For adults I will be pickings you through Eric Bernes Transactional analysis and for the senior group I will look at Cunning and Henry Disengagement scheme and how this affects communication for the older generation and therefore I will be looking at Piagets cognitive development theory and Bowlbys attachment theory and how these theories affect communication within the childrens group. Then I will be showing how Eriksons eight stages of psychosocial development are involved in all three service user groups and I will also be looking at any challenges that occur within the groups and what skills are needed to overcome this via social work / care workers.A life course is the advancement a person pay backs from birth to cessation (Crawford and Walker, 2003 p. 3) Also ( Newman and Newman, 2007 p. 185) shows the life course as a perspective which helps to explain how altering social predicaments affect development and combination of the phases of family and work life over a number of years. (Fiske, 1982 p. 2) explains communication as be an action that e actually person sens identify with, by talk, listening to the television or distributing friendship these are all forms of communication. He describes two main studies of communication as being either an expression of words or a beingness and replacement of meanings.If we take a look at the Transactional analysis theory (Woods, 2010) shows that Eric Bernes theory was ab protrude ego states which are parent, adult and child. It covers a full range of exclusive advancement including communication, behaviour and personality. Looking at adult communication he saw this as being the main juncture used to influence the whole learning process. He believes that if someone is talking in a childish man ner automatically the adult will respond with a voice of authority, either in a critical tone or a caring parenting manner. (Chapman, 1995) also shows that transactional analysis is used for therapeutic, personal development and communication it helps a person derive ones egotism. To surpass we use our own feelings which can shift at any one given time, and to reply we will use the exact commission of envisageing. So to have stable conversations an adult needs to act interested to what is being said and show the person speaking that they have their full circumspection and this will make for a stronger relationship between them both.Favourable communication according to (Weger and Polcar, 2002) is the basic domain of an interpersonal friendship. If you offer support and are willing to provide comfort through good and bad times then this will in turn be a sizeable natural relationship.(Wolvin, 2010 p.144) believes the art of communication is to listen, with doing this you are better able to pick up the concept of communicating, and then you can identify and evaluate the question luck you to make sense of it.Behavioural issues can be defined by a persons determined state, they show up as objectives and by using these objectives a person will come up with a way of achieving their potential via talking. So by communicating it is up to the individual to rear as much information into the conversation so the recipient can define their answer to make it a purposeful state (Ackoff, 1958)(Nussbaum, 2000) states that elderly people have to regularly change their lifestyle to adapt to adjustments associated with get older. Age can cause many challenges for communication, examples are memory sacking or loss of hearing. Because of these it could take considerable time for any acknowledgment whilst trying to communicate, they may tend to make inaccurate sentences and be less sensitive about issues that may otherwise hurt someone elses feelings. There are many theories linked to prosperous aging examples of these are persistency theory, activity theory, socioemotional selectivity theory and disengagement theory.Looking at the disengagement theory (Maddox, 1964) states that the disengagement is the final stage of the life course process. Life goals are a very important phrase in everybodys life and this seems to cut through through to the older generation also. The belief is that psychological departure leads to aggregate exclusion from the older persons social life, and without this communication will be very limited as they may not have any family of friends tour on a daily floor.Communication with older people can be a complicated process. At the time when it is needed the just about communication seems to be a burden because of the life processes which come with the old age. To overcome some of the frustrations of speaking to an older person if you allow excess time for them to speak and sit face to face with them, then if ther e is any hearing loss at least the person can watch your lips to understand what you are saying to them. If you speak slowly and clear or regular(a) write down some of the conversation to explain in a bit more detail this then will help the person immensely and by doing this you are showing respect and helpfulness towards to person you are talking to (Robinson et al. 2006)There are many challenges involved with working with older people, (Hepple, 2004) shows there are many approaches that can be used to try and boost communication issues. Group and behavioural approach or reality familiarisation is widely used to try and correct the forgotten memories. Whichever approach is used will depend mainly on the resources of the institution that is providing the care plan for the service users involved.Looking at Piagets cognitive development (Feldman, 2004) believes that his work was not the dominant competitor for a spell but now it has accomplished extensive significance to researche rs again. Some critics judgment his work was to complex and to widespread but his stages still form the ground of the developing mind. (Boeree, 1999) shows the stages of development for a child as being the Sensorimotor, preoperational, concrete operations and the formal operations stage. According to (Koprowska, 2005 p. 97) a baby within the first couple of months will try and make blubbering noises in solvent to you talking to them and will only start trying to develop bare(a) words by the age of one. So the best means of communication with young children would be via play and interaction. Children do not enjoy seated for long periods of time so by drawing or in advance(p) games could be the easiest way for communication to take place for the younger age groups in Piagets stages.(Geddes, 2007) believes that using Bowlbys attachment theory will help in the understanding of sensitive experiences which in turn helps you to communicate with young children. The basis of communic ation is to show your inner self via your feelings, thoughts and creativity. So by looking at Bowlby, the attachment for a child will help with their in store(predicate) experiences if the start of their life is one of security within a family unit. The child then will be able to examine the world and if there are any pressures they can always return to their safe oasis for security. With a negative attachment a child will debate with communication and relationships. They tend to be insecure and prefer to keep themselves to themselves as they dont respond closely to any attention and can start to be disruptive and aggressive because they feel vulnerable and out of their depth.The Children Act 1989 sets out the functions of the child, so the child needs to engage in any outcomes that will modify their lives and future. Social workers need impressive skills in communication as there are many barriers that can stop any interaction with the child so they need the ability to be able to move under any form of pressure or obstacle set(p) before them. Social workers deal with many families and young children all with very different backgrounds examples of these are children who are leaving care, children who have behavioural problems and children who may have health problems or disabilities, each case is different so the social worker needs to be able to produce a care plan and have the skills in place to communicate on every different level to provide the best attainable care for the service users involved. (Koprowska, 2005 p. 94)Eriksons eight stages of psychosocial development involve all three age groups, when looking at children Eriksons stages progress through at least foursome of them. (Adoption media, 1995) states that if a child wants to proceed onto the next stage they need to complete(a) the one before. A child will develop trust if well cared for and be insecure if not this will show up in all the stages there is a negative to every positive. So a child will only learn from what they are taught and if they are shown the right way to develop through the various stages then as they drop dead parents they will be secure and happy to show their children the right nurture to carry on the process to the next generation.(Zastrow and Ashman, 2007 p. 444) states that the seventh stage of Eriksons life development is Generativity versus stagnation. Generativity is instructing family and friends to make improvements in their lives to make the future better for their offspring. This will involve safeguarding and improving the lives of future generations for a better quality of life. doldrums on the other circulate is the selfish side of the stage, adults who only think about their own needs and are not willing to take anyone elses feelings into consideration.(Greene and Kropf, 2009 p. 90) shows Eriksons final stage as being Integrity versus Despair. Absoluteness is achieved if the person involved has leaded a full and complete life, dealing with cursory disappointments as well as accomplishments successfully. Despair on the other hand is for the people who fear death and the ones who have not accomplished everything they cherished to do in their lives and wish for another chance to achieve this.If communication is not sort in the identity stage (Sanchez, 2002) states that this could affect self confidence in later life. New ideas start from communication, a person needs to be able to express their thoughts and feelings. Interpersonal communication through all of Eriksons stages will help an individual have a sanguine developed identity.(SCIE 2010) shows how social workers have to work by their codes of ethics and set showing respect, empathy and a genuine helpfulness towards the service user they are working with. They will always provide a complete care package to help empower the individual to deliver the best possible outcome. If the social care worker uses an interpersonal approach this in turn will gu ide the service user to help them decide how their care is achieved and help make the decision process a group decision, so communication is a key element to this approach which will then help with the relationship between the user and the social care worker.To summarize there are many different ways to communicate with the three service user groups. People who work in the social work/care sector are trained to be able to sew their expertise to care and communicate at all levels. If the care worker shows empathy and helpfulness they will get more back from the service user then they would if you started the conversation with an aggressive attitude. Service users what to be listened to, they want you to understand what care they expect. You will have to change the way you speak in all different circumstances, speaking to children will be completely different to speaking to an adult or an elderly person. Body language and facial gestures also show as an important part of communicati ng with someone, even repeating what the other has said will show that you are taking them seriously. You need to be able to change your approach for all different situations and use different interventions to cater for each individual seeking care. joint count 2055
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